Waiter

Retail & Hospitality

Waiters serve food and drinks to customers in restaurants, cafes, diners and similar establishments.

A waiter's job may include some or all of the following tasks:
Waiter showing wine
  • welcome and seat customers and provide them with menus
  • advise guests on menu and beverage items
  • take customers' orders and pass them to kitchen staff or bar attendants
  • serve food and drinks
  • give bills to the customers, and handle money and credit cards
  • take dining reservations
  • clear tables and return dishes and cutlery to kitchens

Waiters greet customers, take their orders, serve their meals, and give them the bill. A Waiter also has to communicate closely with the chef in order to find out what is on the menu,
and let the chef know what the customer has chosen to order. Waiters act as a "go-between" for both the customer and the chef.

Waiters often work during the evenings, weekends and public holidays. They spend long periods on their feet and may often have to deal with difficult customers.

A good waiter needs the following personal requirements:

  • respectable presentation
  • good communication skills
  • good memory
  • politeness and patience
  • friendliness, efficiency and speed
  • ability to work in a team
  • prepared to work weekends and evenings
  • ability to handle money

Fixing glasses at table